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Our Terms and Conditions

How this research project manages user accounts

Information from dashboard users is collected by The University of Manchester, a University incorporated by Royal Charter (registered number RC000797), whose registered office is at Oxford Road, Manchester M13 9PL (the “data controller”). The University of Manchester's Data Protection Officer can be contacted at

The university has a general Privacy Notice for Research The remainder of this notice relates to this particular research project.

Data such as user contact details and account activity will be processed for research purposes as part of the ACTION project (IRAS ID 235520). You can send questions about this project to

The legal basis for processing these data is public interests according to the charter of The University of Manchester:

The project does not involve any automatic decision making or profiling.

Your user account

The analytics that a user sees is determined by their professional role in healthcare and their organisation. We determine your role using information provided when you apply for an account. Each request for a user account is checked for accuracy by a member of the project before access is granted. If approved, you will be given a link to a KeyCloak page to log in, and then gain an authenticated token to access the dashboards. KeyCloak is user authentication software; our KeyCloak server is hosted at The University of Manchester.

Analytical results are provided to you in your professional capacity because a practice or area you work with participates in (provides electronic health data for) the project. If you choose to extract any content, for example printing a graph, you must treat it in accordance with your common law duty of confidentiality and do not take it out of your workplace.

For the avoidance of any doubt, in consideration of the disclosure of Confidential Information by the research project to the Recipient (e.g. a dashboard user), the Recipient shall treat as strictly confidential and not divulge to any third party any of the Confidential Information and shall not make use of any such Confidential Information without the prior written consent from the ACTION project other than for the project’s research purpose in accordance with these terms. ‘Confidential Information’ in this notice means any and all knowledge, know-how, information and techniques not publically known, disclosed to the Recipient in connection with the use of the dashboard including but not limited to research data, databases, software, bioinformatics tools, specifications, plans, drawings, prototypes, models, documents, recordings, instructions, manuals, papers, or other materials of any nature whatsoever including all information provided hereunder.

Personal data will not be passed to any recipients outside the research project or The University of Manchester. Aggregated information, including how users used their accounts, will be used to publish the study findings.

Your browsing activity

We may collect non-personally-identifiable information relating to your use of our sites via Google Analytics and reCAPTCHA technology using cookies. This may include: which pages you see; how long you stay; what you click on our pages; if you visit the website again; etc. This data is collected for the purpose of monitoring and understanding the effectiveness of our dashboard as part of this feedback research study. Further information and instructions for opting out of Google’s tracking are available at:

Your rights

You are under no obligation to provide your data and are choosing to do so in participation with this research project.

Data will be retained for the standard minimum period for conducting research (5 years). You have the right to request access to, rectification of, and restriction of processing of your data – further details are available from The University of Manchester Data Protection pages. You also have the right to lodge a complaint with the Information Commissioner's Office